Archive for the 'Opinion' Category

What is Happening to Nokia?

Opinion 5 Comments »

Transformer

I just heard that Nokia Beta Labs launched NSeries PC Suite 2.0 yesterday. I haven’t had a chance to install it because the size is huge (350 MB). Then I heard three mobile gurus saying negative about this product.

Firstly, Ricky Caden from Symbian Guru said:

The problem seems to be stability. Personally, I’ve never really had an issue with PC Suite. However, I’ve heard NUMEROUS people on forums and over IM say that they despise PC Suite, that it crashes on them constantly or they can’t get it to connect.

Then, Stefan Constantinescu from IntoMobile second his opinion:

Overall I’m disappointed. Ricky Cadden from Symbian-Guru said it best: “Nokia sucks at desktop apps.” He is right, they are absolutely horrid. It is remarkable how many Nokia employees who I will not mention by name say: “The PC suite is shit.” or “I hate the PC Suite.”

Finally, Steve Litchfield from AllAboutSymbian.com:

Whoever chose .NET to base the new PC Suite on should be taken out and chucked into the nearest lake. Not everyone has dual core multimedia monster desktops, guys.

If three mobile gurus had the same opinion; there must be something wrong with the new PC Suite. Not to mention Nokia Download! for PC that had suffer similar criticism from many reviewers.

What’s happening to Nokia? This is really a big problem. Shall we send email to Olli-Pekka Kallasvuo?

Update (16-Sep-2007): I just installed NSeries PC Suite 2.0 today. Unfortunately, I have to agree with them. I have captured a screenshot of my Task Manager. As you can see here, the user interface of NSeries PC Suite 2.0 requires about 64 MB of memory and utilizes 12% CPU of my computer. Finally, I decided to uninstall NSeries PC Suite 2.0. It is still unusable at this point.

Task Manager of NSeries PC Suite 2.0

Update (17-Sep-2007): After listening to many bloggers around the world, Nokia Beta Labs finally remove NSeries PC Suite 2.0 from the time being. Well done Tommi!!! Make the product works first and then launch it to the public.

(Picture is courtesy of morgueFile.)

Challenges faced by the Operators and Mobile Developer Community

Opinion 1 Comment »

This posting is written by a guest blogger, Umar Akram.

The revenue generated from voice is clearly diminishing with every passing day, forcing the operators to explore new areas of growth through continuous innovation in technologies and services. Recently I had an opportunity to attend a Vodafone D2C strategy briefing which brought out Vodafone initiative for the next three years. During this briefing Vodafone significantly highlighted the fact that despite the anticipated consolidation by European operators, the operators should focus on services other than the traditional voice based services so that they can generate greater revenue for themselves.

In the fast moving competitive market of Europe, operators are not only facing the challenge of competing with low cost MVNOs (mobile virtual network operators) but are also continuously struggling to retain their existing subscribers. Besides few exceptions, many operators in Asia and other developing countries have still not been able to implement long term data services strategy, with the result their mobile play is still primarily focused on voice.

As the ARPU (average revenue per user) on voice continues to decrease, data has become the most dominant factor for operators in retaining and attracting the customers. The key factors which have complemented the growth of data services in developed countries are the increasing capabilities of mobile phones, faster networks like 3G and mobile applications that bring a rich user experience by changing the way people live, work and play.

With the changing trends, operators are now expecting their revenues to grow, as the subscriber?s appetite for content has increased. They are always on a look out for a ?killer application? that can easily become popular among the subscribers and thus create brand loyalty for them. But from the mobile content developer?s perspective it?s not a simple task to come up with such an application.

The major challenge highlighted at the Google?s Open Source discussion event was the absence of standards for the developers in the industry. Optimizing these applications for different OS and broad range of mobile devices with varying screen sizes and versions remains the biggest problem for the mobile content developers. Even if the portability issues are resolved, distribution still remains a big challenge for the developers. It is the dream of every mobile content developer to get their content distributed through an operator. But the unending list of pre requisites on various issues of portability, certification and in some cases localization can turn this dream into a complete night mare.

The explosive growth in mobile content has transformed it into the buzzword of every article, publication and news around us. A new report issued by market intelligence firm iSuppli forecasts that the market for premium mobile content will exceed $44 billion by 2011, more than doubling the $20 million anticipated for 2007. The major driving force for the mobile content developer is to get an easy access to the information and APIs (application programming interface) which are held confidential by the OEMs and OS providers of mobile devices.

There should be one organization that can set guidelines and standards for content development by consulting all the stake holders in the value chain. This will facilitate the developers to focus only on the core issue, which is to develop applications for the consumers that can add value in their lives. This thing is not as simple as it seems.

Due to various political, economical and competitive landscape constraints, it?s very hard to unite all the stake holders at one place and develop standards for the content developers. Otherwise we can rightly say that lack of standards will remain the biggest hurdle for the content developer community.

This article is written by Umar Akram, a Danish entrepreneur who focuses on mobile and internet services. Umar is the founder and Vice President of Mobile Weaver ApS and is currently serving as the member of the board. Youpark, a flagship product of Mobile Weaver, is an online storefront that provides mobile users with over 12,000 best selling mobile software and games suitable for wide range of popular devices.

Symbian is not an Idiot

Opinion 4 Comments »

Don’t get me wrong. I steal the title from Robert Scoble’s posting, Steve Jobs in not an idiot. Why? Because I am going to discuss a similar topic, i.e. how important the role of third party developers for a platform.

Symbian Signed The story actually began when SymbianSigned.com service was down a couple of days back. It is will be down for at least 2 weeks! Here is the announcement from Symbian Signed team in their discussion board:

Unfortunately we still do not have a date for when the web site will running as normal again. I can confirm however that the problems are hardware related and will not be resolved for at least 2 weeks from today. We will keep you updated as we get more information.

What does it mean? It means some third party developers will not be able to do their works in the next 2 weeks. This was expressed by Rob in Symbian’s discussion board:

… Yes, I have read the messages. Yes, I have sent you an “enable me” email. But what do I tell my customer? When am I going to be able to get dev certs again?

Let’s take a look back at the history of Symbian Signed. Since the introduction of Platform Security on Symbian OS 9, any applications have to be signed. There are some applications that can be self-certified. Unfortunately, many of them are not in this category.

What does it mean for third party developers? There are two things:

  • Commercial developers. They have to pay a couple of hundred dollars to get their application signed. The cost varies depending on the testing house. This “high cost” may not be a problem for big companies; but it is a problem for small and independent developers (see also Death of the Bedroom Coders).
  • Freeware/open source developers. There is a special route for freeware and open source developers. They don’t need to pay anything. This is good news. Unfortunately, the process is really frustrating. Some developers experience delay in the signing process up to 2 - 3 months (see also my open letter to Symbian Signed Authority). How are we going to release updates or bug fixes?

In my opinion, Symbian is trying to kill small developers. They want to deal with big players only. It’s like saying, “If you don’t have money, please do not develop for our platform. We don’t want you to waste our time”. It also seems they ignore freeware and open source communities.

Back to Scoble’s posting, why is it related to Symbian Signed? Scoble has a good point; he mentioned why Apple didn’t win against Microsoft in 1989.

But Apple didn’t realize the power of developers. They ignored Hypercard. Never really improved it. Never gave developers really great tools. I remember meeting software developers who worked on Apple applications and they were always complaining about how hard they were to use, or how many rules they had to follow to make sure their apps were “Apple compliant.

Are we feeling de-javu now?

If you have experience programming for Symbian OS, I am pretty sure you know what I am talking about. It’s not only with Symbian Signed. There are many strange programming paradigms in Symbian OS. Besides that the development tools and documentation are very poor. See also an article from TheCodeProject, Symbian OS Design Faults.

Why do I write this posting? It is not for attacking Symbian. Honestly, I make my living from Symbian OS. Let’s learn from Apple’s mistake and do something. More and more developers are going to the Redmond’s club.

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